Your Questions, Answered.
Is the entire offer free?
A one-time activation fee applies. It is $19.99 when you bring your existing number and enroll in AutoPay; $29.99 when you bring your number without AutoPay; $39.99 for a new number with AutoPay; or $49.99 for a new number without AutoPay. The Schok Volt, first two months of service, case and screen protector are included. Service is $40/month after the first two free months. Ask the store about any applicable taxes.
Is there a contract?
No. Selectel Wireless service is month to month, with no long-term service contract.
Is there a warranty on the phone?
Yes. Your phone comes with a one-year warranty. Contact our Springfield team for warranty details and help with a warranty claim.
Can I change plans?
Yes. You can change plans anytime you want. Compare our monthly plans or ask our Springfield team to help you choose a plan that fits your needs.
Can I keep my phone number?
Yes. Bring your existing number to Selectel and enroll in AutoPay for our lowest activation fee of $19.99. Ask the Springfield team to confirm your number can transfer and what account information you will need before starting.
Can I get a new phone number?
Yes. You can get a new number with this promotion. The one-time activation fee is $39.99 with AutoPay or $49.99 without AutoPay. Bring your existing number and enroll in AutoPay to get the lowest activation fee of $19.99.
Do I have to enroll in AutoPay?
No. AutoPay is optional, but it helps you save on activation. Bring your number and enroll in AutoPay for $19.99 activation. Without AutoPay, activation is $29.99 when you bring your number or $49.99 when you get a new number.
What happens after the first two free months?
Service on the promotional plan is $40/month after the first two free months. You can change plans anytime. Our Springfield team can help you review the available plans.
Can someone help me set up my new phone?
Yes. Visit our Springfield store for help activating your phone, bringing your number to Selectel and getting started with your service.
Where is the Springfield store?
Visit Selectel Wireless at 1414 S Glenstone Ave, Springfield, MO 65804. We are open Monday–Friday, 10 AM–6 PM, and Saturday, 10 AM–2 PM; closed Sunday. Call (417) 402-4418 or view our Springfield store page.