Lifeline phone service in Alabama
Affordable Phone Service for Alabama.Stay connected for what matters.
Lifeline helps eligible households lower the cost of phone service. Selectel Wireless makes it easier to understand your options, check eligibility, and get friendly help with the next step.
- Clear eligibility steps
- Approved verification process
- Friendly U.S.-based support
Stay connected
Reliable service for everyday life.
Phone service helps keep work, healthcare, family, school, and essential services within reach.
Call and Text
Keep in touch with family, employers, healthcare providers, and essential services.
Mobile Data
Use approved plan data for directions, appointments, messages, and everyday online needs.
Reliable Coverage
Stay connected through Selectel Wireless service where coverage is available.
Real Support
Get straightforward help from people who can explain the process clearly.
Do you qualify?
You may qualify for Lifeline.
Eligibility may be based on household income or participation in an approved government assistance program.
View current Lifeline qualification rulesA child or dependent’s participation in a qualifying program may also make the household eligible. Final eligibility is determined through the approved verification process.
A clearer next step
Getting started is straightforward.
Move from questions to a clear answer in three simple stages.
Check eligibility
Answer a few basic questions through the approved secure eligibility process.
Choose your service
Review the available Selectel Lifeline service and any approved device options.
Get connected
Complete enrollment and follow the activation instructions provided by Selectel.
Your phone. Your number. Your choice.
Keep what works—or start fresh.
Bring the phone you already know, keep the number people use to reach you, or choose a new phone and number. We’ll help you understand the available options.
Keep your same phone
Bring your current compatible phone and continue using the device you already know. A quick compatibility check is required before activation.
Keep your same number
Transfer your existing number when it is eligible so family, healthcare providers, and important contacts can still reach you.
Or get a new one
Start fresh with a new number and review any approved phone options available with your Selectel service.
Phone compatibility, number transfer, device availability, eligibility, and offer terms must be confirmed before activation. Keep your current service active until a number transfer is complete.
Monthly service plans
Choose your plan. Apply your Lifeline savings.
Pick the Selectel plan that fits your data needs. If approved, your full $9.25 Lifeline benefit is applied to the monthly retail price.
2 GB
Data each month
Regular price: $14.99/mo
With Lifeline- 2 GB data
- Unlimited nationwide talk
- Unlimited text messages
4 GB
Data each month
Regular price: $25/mo
With Lifeline- 4 GB data
- Unlimited nationwide talk
- Unlimited text messages
8 GB
High-speed data
Regular price: $30/mo
With Lifeline- 8 GB high-speed data, then 3G
- Unlimited nationwide talk & text
- Wi-Fi Calling included
20 GB
High-speed data
Regular price: $40/mo
With Lifeline- 20 GB high-speed data, then 3G
- Unlimited nationwide talk & text
- Wi-Fi Calling included
45 GB
High-speed data
Regular price: $50/mo
With Lifeline- 45 GB high-speed data, then 3G
- Unlimited nationwide talk & text
- Wi-Fi Calling included
60 GB
High-speed data
Regular price: $60/mo
With Lifeline- Unlimited data: first 60 GB high speed, then 3G
- Unlimited nationwide talk & text
- Mobile hotspot & HD video streaming
Not sure which plan is right? Start with eligibility, and we’ll help you choose before activation.
Check Eligibility & ApplyExample Lifeline prices assume approval for the full $9.25 monthly benefit on an eligible Selectel plan. Eligibility and verification are required. One Lifeline benefit per household. Taxes and applicable fees may apply. Plan availability, coverage, device compatibility, and service terms may vary.
Before you apply
A little preparation makes the process easier.
- Proof of identity
- Your current Alabama address
- Proof of participation in a qualifying program, or proof of income
- Any additional documentation requested by the secure verifier
Protect your information: sensitive details should be entered only in Selectel’s approved secure application or verification system.
Helping Alabama stay connected.
Whether you apply online or need help understanding the next step, Selectel Wireless is here to make the process feel clear and manageable.
Customer Support: 1-877-218-5744
Why Selectel Wireless
Helpful service without the confusion.
Clear explanations, practical next steps, and support from people who are ready to help.
Understand eligibility and service details without unnecessary jargon.
Get started online, call customer support, or find a participating location.
Talk with a U.S.-based Selectel support team when you need assistance.
Questions, answered
Alabama Lifeline FAQ
Start here for the basics, then use the official eligibility process for a final determination.
What is Lifeline?
Lifeline is a federal benefit program that helps eligible households reduce the cost of qualifying phone or internet service.
Who qualifies for Lifeline in Alabama?
You may qualify through an approved assistance program or if household income is at or below the current Lifeline limit. Eligibility must be verified.
Can I qualify through SNAP or Medicaid?
Yes. Participation in SNAP or Medicaid is among the standard ways a household may qualify, subject to verification.
Can I qualify based on household income?
Yes. Households at or below the current Lifeline income threshold may qualify. The limit depends on household size and current federal guidelines.
What documents may I need?
You may be asked for proof of identity, address, program participation, or household income through the approved secure verification process.
Can more than one person in a household receive Lifeline?
Lifeline is generally limited to one benefit per qualifying household. People at the same address may be separate households only when they do not share income and expenses and complete any required household documentation.
Can I keep my current phone number?
Number transfer options depend on eligibility, the approved service offer, and whether your number can be transferred. Confirm availability before enrollment.
Is a phone included?
Device availability depends on the approved Selectel offer at the time of enrollment. Review the complete terms before making a decision.
Are there activation fees or other charges?
Any applicable activation charges, taxes, shipping costs, or other fees should be disclosed before enrollment. Confirm the current approved terms with Selectel.
How can I get help from Selectel Wireless?
Call Selectel Wireless at 1-877-218-5744 or use the store locator to find a participating location.
Ready to get started?
See if Lifeline can help you stay connected.
Check your eligibility online or talk with Selectel Wireless for help understanding the process.
Lifeline is a federal benefit program. Eligibility and verification are required. The benefit is generally limited to one Lifeline service per qualifying household and is non-transferable. Subscribers must recertify when required and notify their provider if they no longer qualify. Service, device, coverage, pricing, and promotional availability may vary. Lifeline is distinct from Selectel Wireless’s separate Affordable Wireless Program. Review all approved Selectel terms before enrollment.